October 2018 Flipbook

October 2018 Articles

Perspective: O Canada

When the word “tariff” was first raised, all heads turned toward China. After all, they’re the country that plays fast and loose with its currency, and treats other patents as if they were their own.

» Continue

Canada: An Introduction

By Richard Wright

The Canadian economy appears to be doing well, and the 15% tax imposed on foreign homebuyers in Vancouver seems to be having a positive effect.

» Continue

Regulatory Challenges

By Bill Sendelback

Greenhouse Gas (GHG) emissions, time-out periods, minimum efficiencies, and appliance registrations.

» Continue

The Psychology of Customer Relations

By Bill Sendelback

At Marsh’s Stoves & Fireplaces, Alan Baroey and his employees work as a team, and everyone concentrates on the customers.

» Continue

Not Too Bad

By Tom Lassiter

Currency imbalance, Trump’s tariffs, the “Buy Canadian” movement – patio manufacturers are smiling, retailers not so much.

» Continue

Creating Lifetime Customers

By Tom Lassiter

After 25 years with Beachcomber, Warren Yadlowski surely knows hot tubs; he also knows retailing and marketing very well.

» Continue

Canadian I-Que

By Lisa Readie Mayer

Pizza ovens, built-in grills, and Outdoor Rooms are hot; Prop. 65, and tariffs are lurking.

» Continue

Shrine of Barbecue

By Lisa Readie Mayer

In Ottawa, partners have created a retail juggernaut with in-depth staff training, great customer service, and a fun atmosphere, and now they're heading south (Florida?).

» Continue

The Social Kitchen

By Lisa Readie Mayer

DCS by Fisher & Paykel, a luxury grill pioneer, is moving rapidly and smartly into the future.

» Continue

Get to Dallas and Get Set to Go BIG!

Everything really is bigger in Texas, which makes it the perfect location to celebrate HPBExpo’s 40th year. In that spirit, HPBExpo 2019 is gearing up and getting set to Go BIG!

» Continue

In early September, Hearth & Home faxed a survey to 2,500 specialty retailers of hearth, patio, and barbecue products, asking them to compare August 2018 sales to August 2017. The accompanying charts and selected comments are from the 196 useable returns.

» Continue