Purchasing a Napoleon Grill isn’t just buying a new barbecue for your backyard. With an all-new, bumper-to-bumper warranty for 15 years on all parts, and lifetime warranty on major components, it’s an investment in your outdoor living space, and better meals for years to come.

Applying to all Legend and Rogue grills, the 15-year, bumper-to-bumper warranty covers every ignition system, burner, sear plate, knob, cooking grid, and every other part – right down to the tiniest screw. Napoleon Prestige and Prestige PRO models are now offered with a lifetime warranty on major components, as well as the 15-year, bumper-to-bumper warranty on all other elements of the grill.

“When you buy a Napoleon barbecue, we are going to be best friends for a very, very long time,” says Stephen Schroeter, co-chief executive officer of Napoleon. “We are turning your barbecue from something you had to replace every so often, to something you can pass on to your grandkids.”

Napoleon has been producing quality barbecues for more than 25 years, taking pride in manufacturing grills that can withstand seasonal changes and continually cook exceptional meals with even heat and helpful features such as infra-red searing grills and rotisserie burners.

The new warranty puts that confidence in writing for consumers.

To facilitate the warranty process, make sure to register your new Napoleon grill on the product registration page. This will help the Napoleon Customer Solutions team better address your concerns and in a more timely manner.

“Napoleon continually challenges the status quo by delivering products with a high level of innovation, quality, and performance,” says Schroeter. “We are backing that up with our new warranty. We are striving for an unsurpassed customer service experience that is hassle-free and easy to understand.”

About the Napoleon Group of Companies:

It all began in 1976 when a small steel-fabrication business launched by Wolfgang Schroeter started manufacturing steel railings in Barrie, Ontario, Canada. At that time, no one could imagine the incredible future that lay ahead for Wolf Steel Ltd., and eventually Napoleon Fireplaces and Napoleon Gourmet Grills.

Since the first wood stove rolled off the production line more than 40 years ago, Wolf Steel’s commitment was to be distinctive and successful in everything they do. Napoleon’s commitment to producing quality products combined with honest, reliable service has proven to be a successful framework to ensuring the continued and rapid growth of the company. Napoleon is an ISO 9001:2015 registered company and now operates with 1.4 million sq. ft. of manufacturing space and employs more than 1,400 associates.

Napoleon is North America’s largest privately-owned manufacturer of quality wood and gas fireplaces (inserts and stoves), gourmet gas and charcoal grills, outdoor living products, and a complete line of Heating & Cooling equipment. Napoleon has been named one of Canada’s Top 50 Best Managed Companies, an annual distinction sponsored by CIBC World Markets, Deloitte, The National Post, Queen’s School of Business, and CEO Forum.

Stephen Murdoch,
Vice President, Public Relations

Enterprise Canada

Email
Office: (905) 346-1232

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